Fragrance Shop Reviews

Based on the reviews found, the customer service at Fragranceshop.com appears to be generally satisfactory. Customers have mentioned that the perfumes are authentic, fresh, and well-priced. They also appreciate the selection of some hard-to-find fragrances. The delivery has been described as prompt and the overall shopping experience as good. However, some customers have mentioned that the shipping can take a bit longer than expected. It's advisable to allow up to 2 weeks for the order to arrive. The site has been recommended for its great prices and selection. Please note that these are general observations from various customer reviews and individual experiences may vary.

Fragranceshop.com is a platform where customers can shop for fragrances, discount perfume, cologne, and gift sets for both men and women. The website also offers products in categories like Bath & Body, Hair Care, Makeup, Men's Cologne, Skin Care, Women's Perfume, Gift Sets, and Oils. In the Women's Perfume category, popular products include 1000 for Women, 1881 for Women, 212 for Women, 212 Heroes Forever Young for Women, 212 Sexy for Women, and many more. Each product is offered at a discounted price, with discounts ranging up to 86%. Customers have expressed satisfaction with the site, noting the ease of transaction, fast shipping, and the authenticity of the products.

The website fragranceshop.com accepts MasterCard, Visa, American Express, and Discover as payment methods. For the protection of customers, all credit cards are checked for potential fraud. It's important to provide the exact billing address and telephone number that the credit card bank has on file. Incorrect information may cause a delay in processing the order.

Fragranceshop.com has a return policy that allows customers to return their purchases within 30 days of delivery for a full refund of the purchase price, less shipping and any gift wrapping charges. If the order total falls below $95 after a return or exchange, a shipping charge of $6.95 (or the actual cost if higher) will be deducted from the refund. If payment was made via PayPal, a PayPal fee of 3% will be deducted from the refund. Returned merchandise must be unopened and in its original packaging to ensure full credit. A 15% restocking fee will be charged if the product has been opened. Used merchandise cannot be returned for credit or refund. All orders over $500 are subject to a 15% restocking fee. Return Authorization Numbers are required on all returns. Unclaimed, refused or undeliverable packages are subject to return shipping costs that vary by shipping method used in the original order. Due to health regulations, makeup, skin care, and hair care products cannot be returned.

As for the shipping policy, Fragranceshop.com offers FREE Standard shipping on U.S. orders over $95. The standard shipping charges for orders below $95 is a flat rate of $6.95. The processing time for orders is 1-2 business days, and the time in transit is 5-10 business days. Therefore, customers can expect their package in 6-12 business days. Some orders may take longer to process, and deliveries are normally made on business days, no weekend delivery.